The way we work has changed for good.
It's time business travel changed too.
The world's best corporations and travel suppliers are onboard with Tripism. Find out why.
We've rebuilt business travel from the ground up to bring you a smarter, faster way to plan and book your next trip.
Highly specific, personalized information all in one place
Read the reviews and recommendations that really matter – the ones from your team
Unlock the world's best travel benefits, personalized just for you
Travel teams at many of the world's most innovative companies rely on Tripism.
Easily organise and present all your company's travel information via your intranet
Create a positive travel culture internally, with shared insights and experiences
Let preferred suppliers showcase their best promotions, customized for your travelers
With Tripism's supplier portal, it's never been easier to reach the world's most valuable travelers.
Escape the confines of the GDS and showcase your content, direct to the business traveller
Win business and loyalty by offering what matters most to business travelers
Our Insight Reports are a brand new window on business travel, giving suppliers unbeatable competitive edge
We believe a company's success depends on how it travels. Drop us a note to discover the difference Tripism can make to your business.
We are Tripism Limited registered in England with company number 08868704. We are a platform for business and frequent travellers, enabling Tripism members to share business travel recommendations, tips and plans with their trusted business network.
Our registered office address is: 13 Kimberley Road, Cambridge, CB4 1HG, United Kingdom. Our operational office is: Eagle Labs, 28 Chesterton Road, Cambridge, CB4 3AZ, United Kingdom.
You can contact us by email via [email protected].
Our Information Commissioner’s Office (ICO) registration reference is ZA354599.
We are committed to:
Personal data is any information that identifies an individual or can be used to help identify an individual; for example, a name, email address, IP address or location data.
We do our very best to keep your personal data secure.
This policy explains the following with respect to your personal data:
References to the "GDPR" are to the General Data Protection Regulation (GDPR) (EU) 2016/679.
Our Privacy Officer is Adam Kerr who can be contacted directly via [email protected].
We only ever collect the personal data that we need from you and keep the personal data we hold on an ongoing basis to a minimum.
We collect and process your personal data when you use our site and services. This may be personal data you provide to us, that we collect about you and/or information we receive from other sources.
Information you give us
The personal data you give us may include your:
We would ask you to ensure that the personal data you provide to us is kept up-to-date and therefore please contact us if you need to amend any of your personal data.
Information we collect about you
Each time you visit our site we automatically collect the following information:
If you sign in to the services we provide through third party single-sign-on providers, you authorise those providers to provide Tripism with basic information such as your profile overview, name and email. You may also give Tripism access to other information about you and your contacts from these providers where available. Tripism will comply with the third parties' policies regarding data and respect your wishes regarding the same. For more information regarding the third parties’ policies please refer to their respective privacy polices.
Information we receive from other sources
We use approved third parties to provide services to us (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We collect your personal data either to:
The legal basis that we rely on to enable us to collect and use your personal data for the purposes stated is either:
In the section below "How do we use your Personal Data?" we provide more detail on the legal basis relied on in each case.
We use information that we hold about you in the following ways:
(For details of how to withdraw your consent at any time please see the section "Your Rights" below.)
We may share your information with selected third parties including:
Our selected third parties are required by us to treat your personal data as carefully as we would and may only act on our instructions with regard to their use of your personal data.
We may disclose your personal information to third parties in the event that:
The data that we collect from you is stored within the European Economic Area ("EEA"), however it may be transferred to, and stored at, a destination outside the EEA. Such destinations may include countries where the level of protection provided for your personal data is not considered adequate by the European Union authorities. However, in such situations, we ensure that we put in place adequate safeguards to protect your personal data. Your personal data may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
You have the following rights in connection with your personal data:
In certain circumstances you have the right to:
If you wish to exercise your rights, please contact our Privacy Officer by email via [email protected] with "PRIVACY" in the subject of the email.
If you have an issue or complaint arising under this policy then, in the first instance, please contact our Privacy Officer by email via [email protected]sm.io with "PRIVACY" in the subject of the email.
If you are not satisfied with our handling of your issue or complaint then you have the right, under Article 77 of the GDPR, to lodge a complaint with the Information Commissioner's Office (https://ico.org.uk/concerns/).
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES (SECTION 10), DISCLAIMERS OF LIABILITY AND AN EXCLUSIVE REMEDY (SECTION 11), AS WELL AS INFORMATION ABOUT CERTAIN LIMITATIONS ON YOUR ABILITY TO BRING A CLAIM AGAINST US (SECTION 16).
You may not access or use, or attempt to access or use, the Services to take any action that could harm us or any person or entity (a "person"), interfere with the operation of the Services, or use the Services in a manner that violates any laws. For example, and without limitation, you may not:
Violations of system or network security and certain other conduct may result in civil or criminal liability. We may investigate and work with law enforcement authorities to prosecute users who violate the Terms. We may suspend or terminate your access to the Services for any or no reason at any time without notice.
The Services permit you to post or publish User Content, you may only post User Content that is original and that you have the right to post. By submitting User Content, you grant us a royalty-free, irrevocable, perpetual, non-exclusive, worldwide, fully sub-licensable, transferable, licence to publish, reproduce, distribute, display, perform, edit, adapt, modify, translate, create derivative works, make, sell, offer for sale, export, and otherwise use and exploit your User Content (or any portion thereof) in any way that we want and in any form, media, or technology now known or later developed. You hereby waive any moral rights you may have in your User Content. You represent that you have obtained all necessary permissions from any person identified in or implicated by your submission (including those shown in photographic content), and, in the case of minors, also from their parents or legal guardians, as appropriate.
We are not obligated to publish or use your User Content. Tripism is not in any manner endorsing any User Content or Application Content that it may publish or post on the Services and cannot, and will not, vouch for its reliability. Tripism is not responsible for any User Content or Application Content and has no duty to monitor the User Content or Application Content posted on the Services. You use any information contained in User Content or Application Content at your own risk. Tripism and its designees have the right, in their sole discretion, to monitor, review, edit, remove, delete, disable, refuse, restrict, or terminate access to your User Content or the Services (in whole or in part) at any time, without prior notice and in our sole discretion, for any or no reason. The obligations that you have to us under these Terms shall survive termination of the Services, any use by you of the Services, any User Content on the Services, or these Terms. You will not continue to post any User Content that Tripism has previously advised you not to post.
Certain areas of the Services may enable you to send emails, or otherwise provide information to Tripism or other persons. You remain fully responsible for the materials that you provide to us or others, including without limitation information, audio recordings, photographs, documents, or other materials submitted, posted, uploaded, sent or otherwise transmitted to us or others ("User Content"). You agree not to provide User Content that:
All content, information, materials, computer code, and software that are part of the Services other than your User Content (collectively, the "Application Content") is the property of Tripism or third parties. You may access, use and display the Services on a single computer or device and download and print copies of the Application Content only for non-commercial, informational, personal use, without modification or alteration in any way, and only so long as you comply with these Terms.
Copyright and Other Intellectual Property Rights. The Application Content is protected under the copyright laws of the United Kingdom and other countries. You acknowledge that all copyrights and other intellectual property rights in the Services (including any improvement, modifications or enhancements to the same) are owned by Tripism or its third-party licensors to the full extent permitted under all international copyright laws and all other applicable laws. Unless expressly permitted by an authorized person in writing, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works from, transmit, or in any way use or exploit any part of the Application Content except that you may make use of the content for educational and non-commercial purposes only, provided that you maintain all copyright and other notices posted along with the Application Content. To obtain written consent to use a copyrighted work, please contact us using the information in Section 18. Copying or downloading these materials for anything other than your personal use is a violation of these Terms.
Trade and Service Marks. All rights in product names, the Tripism name, trade names, logos, service marks, trade dress, slogans, product packaging, and designs of Tripism products or services, whether or not appearing in large print or with the trade mark symbol, belong exclusively to Tripism or its licensors and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trade mark and copyright laws. The use or misuse of these trade marks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Services confers on you any licence or right under any patent or trade mark of Tripism, its affiliates, or any third party. To obtain written permission to use the trade and service mark rights of Tripism, please contact us using the information in Section 18.
You may be asked to register for certain activities in connection with the Services. When you register, you agree to provide accurate, current and complete information about yourself as requested or directed on the Services and to promptly update this information to maintain its accuracy. Tripism has the right to suspend or terminate any account or other registration and to refuse any and all current or future use of the Services if it suspects that such information is inaccurate or incomplete. You are responsible for maintaining the confidentiality of any password and username that you are given or select in connection with the Services, and you are responsible for all activities that occur under your password or account.
The Services may require an email address so that if you were to forget your username and password a text file with that data can be sent to you securely. In addition, any interactions or content you want to export from the Services can be exported and sent to your email address.
Tripism respects intellectual property rights. If you believe in good faith that your work has been reproduced or is accessible on the Services in a way that constitutes copyright infringement, please provide our designated agent with the following information in writing:
Tripism's designated agent for notice of claims of copyright is: [email protected]
Tripism may terminate these Terms for any reason at any time. Tripism reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to and use of the Services, with or without prior notice. Otherwise applicable sections of the Terms shall survive termination. Tripism also reserves the right to seek all remedies available at law and in equity for violations of these Terms. Upon termination, you must cease all use of the Services, including any of the Application Content.
Your use of the services is entirely at your own risk. We make no representations or warranties about the services, including without limitation the operation of the services or the information, materials, goods, or services appearing or offered on the services or with respect to any websites or services linked from the services. The services are provided "as is", "with all faults," and "as available" without limiting the generality of the foregoing, we disclaim all warranties, express, statutory or implied, including but not limited to (i) the warranties of merchantability, satisfactory purpose, fitness for a particular purpose, workmanlike effort, title, quiet enjoyment, no liens and no encumbrances; (ii) the warranties against infringement, misappropriation or violation of any intellectual property or proprietary rights of any person; (iii) warranties arising through course of dealing or usage in trade; and (iv) the warranties relating to the accuracy, reliability, correctness, or completeness of data or content made available on the Services or otherwise by Tripism.
Further, there is no warranty that the services will meet your needs or requirements or the needs or requirements of any other person or the needs or requirements set forth in any documentation. We make no warranties, express, statutory or implied, that the services, including without limitation the application content, functions or materials contained therein, will be timely, secure, accurate, error-free, complete, up-to-date, free of viruses, or uninterrupted. Tripism does not necessarily endorse, support, sanction, encourage or agree with any application content or any user content, and we expressly disclaim any and all representations, warranties and liabilities in connection with any user content or application content. No oral or written information made available by or on behalf of Tripism shall create any warranty.
If applicable law does not allow the exclusion of some or all of the above implied or statutory warranties to apply to you, the above exclusions will apply to you to the fullest extent permitted by applicable law.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Subject to this Section 11, under no circumstances, including without limitation negligence, will Tripism, its affiliates, or any party involved in creating, producing, or delivering the services be liable for damages or losses, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, including without limitation direct, incidental, consequential, indirect, special, or punitive damages, loss of data, business interruption, loss of anticipated savings and direct or indirect lost profits arising out of the terms or your access, use, misuse, or inability to use the services, including without limitation any application content or user content, or any sites linked from the services, however caused, whether in contract, tort, negligence, strict liability or otherwise, even if Tripism has been advised of the possibility of such damages, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, Tripism's liability in such jurisdictions shall be limited to the extent permitted by law.
Subject to this Section 11, the maximum aggregate liability of Tripism arising out of or in any way connected to these Terms whether in contract, tort (including negligence) or otherwise, shall not exceed £50. The existence of one or more claims under these Terms will not increase Tripism's liability.
You confirm that you own or otherwise control all of the rights to any User Content submitted by you; that all User Content submitted by you is accurate; and that exploitation of such User Content by Tripism and its other Users, partners, and licensees will not violate these Terms, cause injury to any person or entity, or infringe any third-party rights.
These Terms constitute the entire agreement between Tripism and you with respect to the Services, superseding any prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us. In the event any provision of these Terms is held unenforceable, it will not affect the validity or enforceability of the remaining provisions and will be replaced by an enforceable provision that comes closest to the intention underlying the unenforceable provision.
Our failure to enforce any provisions of the Terms or respond to a breach by you or other parties shall not in any way waive our right to enforce subsequently any terms or conditions of the Terms or to act with respect to similar breaches.
You must not assign these Terms or any rights or obligations herein without the prior written consent of Tripism and any attempted assignment in contravention of this provision is null and void and of no force or effect. Tripism has the right to assign these Terms, and any of its rights or obligations herein. These Terms are binding upon each party and its respective successors, heirs, trustees, administrators, executors and permitted assigns.
These Terms are made under and shall be governed by and construed in accordance with the laws of England without regard to its conflicts of law provisions. Any claim or controversy (including any non-contractual disputes or claims) arising out of or related to these Terms shall be instituted exclusively in the English courts.
In connection with your use of the Services, you may be asked to consent to policies or terms and conditions in addition to these Terms. Please read these supplemental policies and terms carefully before making any use of such portions of the Services. Any supplemental terms will not vary or replace these Terms regarding any use of the Services, unless otherwise expressly stated.
Your relationship to Tripism is that of an independent contractor, and neither party is an agent or partner of the other.
No one other than a party to these Terms or their successors and permitted assignees shall have any right to enforce any of its terms.
Some functionalities of the Application may require the transmission of information provided by you, including names and passwords, addresses, e-mail addresses, e-mails (including history and voice memos), financial information, location based information, textual notes and annotations. By using these functionalities, you are consenting to the transmission of this information to us and/or our agents to collect, use and share such information as necessary for the Application functionality and for the purposes described in our Privacy Notice.
Please direct any questions, complaints or claims related to the Services or your use of the Services to [email protected].
If you do not consent to the use of these cookies please disable them following the instructions in this Cookie Notice so that cookies from this website cannot be placed on your device.
Cookies are small text files which are sent to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies act as a memory for a website, allowing that website to remember your device on your return visits. Cookies can also remember your preferences, improve the user experience as well as tailor the adverts you see to those most relevant to you.
We may use session cookies which exist only until you close your web browser. We may also use persistent cookies which exist for a longer, specified period of time.
Cookies on our website are used for one or more of the below purposes.
|Strictly necessary||Cookies which are strictly necessary to provide services requested by the user|
|Performance||Cookies which collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages|
|Functionality||Cookies which allow a website to remember choices a user makes (such as user name, language or the region) and provide enhanced, more personal features|
Below is a summary of the cookies used on this website:
|user_id||Tripism - Information about the current logged in user||Strictly necessary||Persistent||First party|
|auth||Tripism - Maintains the user's logged in status and auth token for accessing the service||Strictly necessary||Persistent||First party|
|_gothic_session||Gothic OAuth provider - Manages the login process for OAuth providers||Strictly necessary||Persistent||First party|
|_ident||Tripism - Indicates user has been identified for purposes of internal Analytics||Performance||Persistent||First party|
|_ga||Google Analytics - Tracks anonymous user journeys to understand user behaviour||Performance||Persistent||First party|
|_gat||Google Analytics - Tracks anonymous user journeys to understand user behaviour||Performance||Persistent||First party|
|ajs_anonymous_id||Segment Analytics - Tracks anonymous user journeys to understand user behaviour||Performance||Persistent||First party|
|ajs_group_id||Segment Analytics - Tracks anonymous user journeys to understand user behaviour||Performance||Persistent||First party|
|ajs_user_id||Segment Analytics - Tracks specific user journeys to understand user behaviour||Performance||Persistent||First party|
The majority of web browsers accept cookies, but you can usually change the browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device.
In order to set your browser to reject cookies, refer to the help instructions supplied by the browser provider (usually located within the "Help", "Tools" or "Edit" menu). More detailed guidance can be found at www.aboutcookies.org or www.allaboutcookies.org.
Please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost. In addition, disabling a cookie or category of cookie does not delete the cookie from your browser. You will need to do this yourself from within your browser.
If you have any queries in relation to this notice, please contact us at [email protected].